All Steplands products are designed, developed and manufactured in Spain.
We carry out several quality controls both in the production centre and on reception of the products to guarantee the quality and safety standards we demand as a brand.
For us, ethical business management means certifying that all our products have been created with criteria of responsibility and maximum compliance with Human Rights.
We have zero-tolerance policy for practices such as child labour, forced labour or failure to comply with appropriate wage policies.

Our espadrilles come in European sizes. To find out which size corresponds to you, please visit the "Size chart" section below the description of each product.

Espadrilles are not water friendly, so we advise you not to step on wet areas. The soles are made of braided jute fibers. As it is a vegetable fiber, it absorbs a lot of water and is difficult to dry. Therefore you must avoid contact with water. If they get wet by accident, we recommend leaving them in the sun until the jute sole is completely dry.
The upper canvas can be cleaned with a sponge soaked in soap and water. Leave to dry in the shade.

Do not wash. Do not dry clean. Do not use bleach. Do not tumble dry.

All available information about the article is detailed directly on the page of the selected product, including the sizes availables in stock.
On the product page you can view the images from different angles and perspectives, as well as descriptions and suggestions for other items that may also be of your interest.
Each product is presented with the following data:
· Item name
· Image/s of the item
· Available sizes and colours
· Price
We have made an effort to show the colours of the items as close to reality as possible. However, the colour of the models displayed may be subject to variations depending on the quality of your device. In this regard, we cannot guarantee that the colors that appear on your screen will faithfully match reality.
Special offers, promotions or discounts will be valid until the indicated date or stocks run out.

First you must select the item you wish to purchase. Click on the desired size, choose the color if there are different options and press the Add to Cart button.
Once added, go to the Cart, located at the top right of the screen.
Click on the Confirm button.
Fill in all the personal details so we can send you your order. Select shipping method and payment method (we recommend card payment)
Click on Buy Now and you will go directly to your bank's payment terminal (or to Paypal). Enter your credit card or PayPal details there.
Once the payment has been completed, you will receive an email confirming your purchase.
You will receive your articles within the stipulated time.

No, it is not possible to pay by wire transfer, but if during your purchase process you have any problem with the payment you can contact us at info@steplands.com

We only accept payments made by credit or debit card (Visa, Visa Electron, American Express and MasterCard) and PayPal.
For payments by credit or debit card, the charge will be made online, that is, in real time, through a payment gateway of the corresponding financial institution, once it has been verified that the data provided is correct.

Our online store uses industry-standard Secure Sockets Layer (SSL) encryption where your payment data is collected. This protects the confidentiality of your credit card information while it is being processed over the Internet.

The prices on this website are shown in Euros.
In compliance with current legislation, STEPLANDS WORLD S.L. is obliged to charge VAT on all orders. The applicable VAT is the legal rate for each area. In the case of the Peninsula and Balearic Islands, VAT will be charged at 21% and IGIC at 3% for the Canary Islands.
Una vez cumplimentada la orden de compra y antes de realizar el pago del pedido, se presentará un resumen final identificando el/los artículo/s adquirido/s y su precio total (impuestos y transporte incluidos).
If later the delivery address is changed and the zone of Spain of destination is modified, the prices shown in the final summary of the order can be subject to variations.

Your card may be declined due to one of the following reasons:
· The card may be expired. Please check the expiration date.
· You may have reached your credit limit.
· The entered data may be incorrect. Please check that you have filled in all the required fields properly.
As a measure to guarantee a safe payment and with the aim of collaborating in the prevention of fraud through the Internet, STEPLANDS WORLD S.L., reserves the right to verify the personal data provided by the customer and to take the measures it considers appropriate (including the cancellation of the order) so the purchased goods can be delivered in concordance with the data provided in the order.

Yes, we ship anywhere in the world.

We do not deliver to P.O. boxes.

European Union: 0€.

Islands (Canary, Azores and Madeira), Ceuta and Melilla: 30€.

USA and Canada: 30€ / Free from: 150€.

All other countries: consult.

If you have any questions about this issue, please email us at info@steplands.com

Orders delivered in the UE have no duties, (except for the Canary Islands, Ceuta and Melilla), so you will not pay any extra fees or customs taxes. Consult info@steplands.com for shipments to other destinations.

For all other countries we ship all items Delivery Duty Unpaid (DDU). Once your order is shipped, the carrier will invoice you for all import duties, customs and local sales taxes charged by the country to which you are shipping.

If the customer refuses delivery due to import duties and fees, taxes or any other charges, the package will be destroyed or returned to sender. In this case, any additional charges incurred will be the the customer's responsability and the original order is NOT refundable.

Once your order has been shipped, you will receive an email with a tracking number, and a link, so you can track your order online.

Please make sure your shipping address is correct. We cannot redirect orders once they have been shipped. Orders that have been returned due to an incorrect address may be resent at your expense.

We do not ship to P.O. Boxes, general delivery addresses or Poste Restante.

We will only accept exchanges or returns of items that are in perfect condition, unused, including accessories and original packaging.
Steplands reserves the right not to accept changes or returns that do not meet these requirements.

European Union:

. Changes: 0€.

. Returns: at customer's expense.

Islands (Canary, Azores and Madeira), Ceuta and Melilla: at customer's expense.

All other countries: at customer's expense.

After receiving your order, you have 14 days to request a change. Changes will only be accepted for items that are in perfect condition and include original packaging and accessories.

Items may only be exchanged for a different size or the same size in case of a defective item, and are subject to product stock availability.

If you wish to make an change for a different model, first the purchased item has to be returned and then a new order will be placed.

To request a change of size or model, write to us at info@steplands.com providing your details and we will arrange for the courier service to collect the product and deliver the new order.